Product Returns

To request a return please complete the Return an Item form below.

Please be aware that:

• No returned stock will be accepted without the prior consent of Tom Parker Ltd and the provision of a valid returns note number, which will be issued by our Quality Department.
• Items must be returned in the condition that they were received and within 10 working days of delivery.
• There is a 20% handling charge, with a minimum £25.00 charge per order returned.
• Returns for stock ordered incorrectly will incur a 10% restocking charge if a replacement order is received against the returns request.
• We are unable to accept the return of non-stock items, assemblies made to order and special order goods.